Free Customer Support 800-356-6962 Email us sales@ijtechnologies.com

Privacy Policy

IJ Technologies and its staff values your privacy. Your personal information is for use by IJ Technologies staff in order to serve you. This information is kept on a secure server to protect it from outside parties, and is used for the limited purpose of processing your order(s). Information may also be used for statistical purposes, to improve our web site and services, to administer our site, and to notify you of products or special offers that may be of interest to you. Your personal information will not be sold to any third parties.

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.

We may occasionally modify this privacy statement. All such changes will be reflected on this web page.


Order Acceptance Policy

Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Item availability and prices are subject to change at any time, without notice. IJ Technologies reserves the right to limit quantities, and to decline the acceptance of any order for any reason. IJ Technologies reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity ordered of any item and cancel the balance of undelivered items.

All orders placed will be thoroughly researched before shipping, in accordance with the policies set by IJ Technologies Credit and Fraud Avoidance Department. IJ Technologies may require additional information and/or verification before accepting and processing any order.

IJTechnologies.com urges you to confirm your purchase and personal information before submitting any orders.


International Orders

IJ Technologies can ship orders to many international destinations, however, except for Mexico and Canada, we find that orders for less than $1500 are often not cost effective.

All international orders will be billed to your credit card in US currency. The customer is responsible for all shipping, taxes, duties and customs brokerage fees.

After placing an international order, we will send you an estimate of the shipping and other associated charges. Upon your acceptance of these charges, your credit card will be charged. International orders take approximately 5 business days to ship, after acceptance of charges.


Credit Cards

IJTechnologies.com accepts Visa, MasterCard and American Express credit cards, and there is no surcharge for using your credit card to make a purchase. Please be sure to provide the exact billing address and telephone number as recorded with your credit card issuing bank. We will ship to an alternate address only if the billing address is on file with your credit card issuing bank. Incorrect information may cause a delay in the processing of your order.

All orders are charged to the credit card you indicate at the time of shipment. Backordered items will be charged as they are shipped.


Order Cancellation

Any order submitted through this website, if in stock, will ship immediately and cannot be cancelled. If the item is not in stock the order may be cancelled within seven days from the date of purchase at the request of the client by sending an email to sales@IJTechnologies.com. Charge backs from credit card issuing banks are subject to the above policies.


Back Orders

IJTechnologies.com will accept orders for out of stock items. If an item in your order is not in stock, it will be placed on backorder and shipped to you when it becomes available. Shipping charges are non-refundable. A back order may be canceled at any time prior to shipping. In stock items cannot be canceled after order completion. You will be notified by e-mail if an item is back ordered.


Return Policy

All returns are subject to approval after contacting the IJTechnologies.com Customer Service department at sales@IJTechnologies.com or call 800-356-6962. RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL BY OUR CUSTOMER SERVICE. Our customer service will send you instructions on where and how to return your purchase for a refund of its purchase price. Please note that returns that do not include a Return Authorization Number on the Address Label, will be refused.

Samples cannot be returned or refunded.

Shipping costs are non-refundable except for defective items or items sent in error. Defective items will be refunded or exchanged for the same items at the discretion of IJ Technologies. Returns that are found to be non-defective are subject to a 25% restocking fee.

DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED WITH THE PRODUCTS SHIPPED. ITEMS RETURNED WITHOUT THE ORIGINAL MANUFACTURER’S PACKAGING, OR DAMAGED PACKAGING MAY BE REFUSED OR RETURNED AND WILL BE SUBJECT TO THE RETURN POSTAGE COST.

All of our products are sold with our 30-day guarantee against defects. Defective merchandise will be replaced at our discretion.

All non-defective, unopened returns after 15 days are subject to a 25% restocking fee.

All returns are subject to the following:

Shipping, insurance, and handling charges are not refundable. Returns should be shipped insured, as IJ Technologies assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.

All products must be in “as-new” condition, in original packaging.

DISTRIBUTORS: PLEASE REFER TO YOUR DISTRIBUTOR PRICE LIST FOR DETAILS OF THE DISTRIBUTOR RETURN POLICY OR CONTACT YOUR SALES REPRESENTATIVE WITH ANY QUESTIONS.


Shipping Policy

We use UPS and FedEx for shipping our orders. We offer their standard shipping as well as many of their expedited services. Shipping charges are calculated based on the total weight of all items in your order. The shipping cost charged at the time of order represents an estimate using UPS or FedEx, for the type of shipping service that you have chosen. Shipping will be charged only for the items that are shipped, as they are shipped. The total shipping normally will not exceed the estimate given at the time of order, but the cost for certain expedited services may be revised at the time of shipping. You will be informed of any revisions, before shipment is made. Failure to accept these revisions in a timely manner may delay shipping.

If a back ordered item is cancelled, IJTechnologies.com will not charge you the portion of freight related to that item.

Shipping charges are non-refundable.

An additional charge of $5.00 will be charged to your credit card for any refused or returned (as “undeliverable”) shipment.

Choosing Overnight or 2-Day Delivery does not mean your order will be delivered 1 or 2 days from the time you place your order. Selecting either of these shipping options simply means that you will receive your order 1-2 days after your order has been verified and processed by our Order Processing Department. Every effort is made to process all orders within 24 hours after receiving an order, but same-day shipping is not guaranteed. IJTechnologies.com reserves the right to ship packages “best way” according to the shipper’s delivery schedules.

Note: Please keep in mind that our distribution centers do not process or ship orders on weekends and/or holidays.


Sales Tax

IJTechnologies.com only charges sales tax on shipments to Missouri. You, the customer, are responsible for any and all unpaid sales taxes.


Service and Support

All requests for technical support should be made to sales@IJTechnologies.com. . While we support our customers before, during and after a sale. IJ Technologies makes no guarantees of product reliability or compatibility. All compatibility-related questions must be directed to sales@IJTechnologies.com.


Copyright

Worldwide copyright laws and treaty provisions protect all materials appearing anywhere on IJTechnologies.com Internet site. None of these materials may be copied, reproduced, modified, or distributed in any form or by any other means without the written consent of IJ Technologies. Any unauthorized use of the materials appearing on IJTechnologies.com’s internet site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Trademarks & Service Marks

All trademarks or service marks are property of their respective owners. IJTechnologies.com and the IJ Technologies logo are registered trademarks or service marks of IJ Technologies.


Disclaimer

IJ Technologies makes no representations or warranties, either express or implied, of any sort with respect to the IJTechnologies.com web sites, materials, their operation, information, or content. You, the purchaser, agree that IJTechnologies.com, its owner, employees and/or representatives, shall not be liable for damages arising from the operation, content, or use of the IJTechnologies.com sites or the products sold therein. You agree that this limitation of liability is comprehensive and applies to all damages of any sort, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.


Jurisdiction

Any litigation regarding this agreement or any transaction between a customer and IJTechnologies.com shall be brought to the state or federal courts located in St. Louis, Missouri and the customer hereby agrees and submits to such jurisdiction and venue as proper.


Compatibility

IJ Technologies makes no representations, guarantees or warranties of any kind, either expressed or implied, and assume no liability for any financial loss or damage caused by a product purchased from us. The sole and exclusive maximum liability to IJ Technologies arising from any products sold on this site shall be the price of the product ordered, if found liable. In no event shall IJ Technologies, its owner, employees and/or representatives be liable for special, indirect, consequential, or punitive damages relating to the compatibility of products sold.


Website Accuracy

If you find anything on this website that appears to be incorrect or inaccurate, please let us know, we’d love to hear from you.

We make every effort to keep all of the information on this website accurate and up to date. The specifications on this website are provided as a guideline only, and should not be construed to be guarantees of the actual properties of the products we sell. Before using our media, please verify that it is suitable for your printer. We cannot assume the liability for non-performance of the print media resulting from changes beyond our control in printing inks and/or printers.

Specifications are subject to change without notice.


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error, IJ Technologies shall have the right to refuse or cancel any orders placed for products listed at the incorrect price without prior notification. IJ Technologies shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and the order is canceled, IJ Technologies shall immediately issue a credit to the credit card account in the amount of the incorrect price. Click here to report any errors found.

 

 

 

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